Inquiries

Submit an inquiry

Tell us briefly about the matter, the U.S. organization involved, and what has happened so far. A member of our team reviews every inquiry and replies if we can assist.

Please share only what is needed for an initial review. Do not send identification documents, account credentials, financial account numbers, or original records at this stage.

About you Full name (required) Email (required) Phone (optional, with country code) Country of residence (optional) You are contacting us as (required)

About the matter

Type of matter (required) Organization, platform, or institution involved (optional) Brief description (required)

What happened, and what outcome are you seeking? Up to 5,000 characters.

Steps already taken (optional)

Earlier requests, reference numbers, or responses received.

How were you referred to us? (optional) I understand that Cleargate Services is not a law firm, does not provide legal advice, and that an inquiry does not create an engagement.

We use these details to review and respond to your inquiry. Read our privacy notice for inquiries.

You may also write to request@cleargateservices.com.

What happens next

We review the facts you provide and consider whether the matter fits the administrative services we offer. If it does, we describe a proposed scope and fees before any work begins. Engagements require a written service agreement and, where we act on your behalf, your written authorization. When a matter requires legal representation, we refer clients to licensed attorneys of their choosing.

Questions before you submit

Is my inquiry confidential?

We treat inquiries as confidential, subject to legal and operational requirements. Contacting us does not create an attorney-client relationship.

Do you work with clients outside the United States?

Yes. Many clients engage U.S. platforms, providers, or institutions from abroad. Correspondence is conducted in English.

Do you charge for the initial review?

Fees are set after a confidential review of the matter and agreed in writing before work begins.

Can you guarantee an outcome?

No. Decisions by platforms, institutions, and other recipients are outside our control. We prepare and route submissions carefully and document each step.